📋 About the Brand
I-Net CSC (I-Net Secure Labs Pvt. Ltd.) is an Indian e-Governance and digital services platform that enables entrepreneurs to operate local digital service centres. The brand provides a single platform for delivering Government-to-Citizen (G2C) and Business-to-Citizen (B2C) services through its network of e-Service Centres.
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Brand Overview
Brand Name: I-Net CSC
Parent Company: I-Net Secure Labs Pvt. Ltd.
Industry: Digital Services / E-Governance / IT Solutions
Established: 2008
Head Office: Chennai, Tamil Nadu, India
📄 Franchise Agreement
Agreement Duration5 Years
Renewal Optionyes
Renewal FeeUp to ₹50,000
Resale Rightsyes
Non-Competeyes
Exclusivity Clauseyes
Dispute ResolutionArbitration
Jurisdictiontamilnadu
Agreement Registeredyes
NotesAgreement Clause Brief Description
Partner Agreement Term & Renewal Defines the validity period of the CSC partnership, renewal process, and conditions for continuation.
Registration & Onboarding Covers eligibility criteria, verification documents, registration process, and activation of the service centre account.
Brand & Logo Usage Specifies permission to use the I-Net CSC name, logo, and branding materials according to company guidelines.
Service Platform Access Defines access to the I-Net digital service portal, applications, software tools, and transaction systems.
Investment & Setup Requirements Covers centre setup requirements such as computer, printer, scanner, internet connection, workspace, and other infrastructure.
Commission & Revenue Sharing Defines earnings from different digital services, commission rates, settlement cycles, and payment procedures.
Service Availability & Operations Explains the process for providing government and private digital services to customers.
Training & Technical Support Covers training, system guidance, troubleshooting support, and operational assistance provided by the company.
Customer Service Standards Defines requirements for customer handling, transaction accuracy, complaint management, and service quality.
Data Privacy & Security Protects customer information, transaction details, login credentials, and confidential business data.
Transaction & Reporting Requirements Covers transaction records, account monitoring, reporting, and compliance requirements.
Marketing & Promotion Defines rules for local advertising, promotional activities, and use of approved marketing materials.
Compliance with Government Regulations Requires partners to follow applicable rules related to digital services, financial transactions, and customer verification.
Confidentiality Clause Protects company processes, technology, pricing, and operational information.
Termination Clause Defines conditions for suspension or termination, such as misuse of services, fraud, non-compliance, or inactivity.
Transfer of Partnership Specifies whether the service centre rights can be transferred and the approval process required.
Dispute Resolution Defines the method for resolving disputes between I-Net CSC and the service partner.
